Director Supply Chain Reverse Logistics

Company: AT&T
Location: Dallas
Posted on: April 14, 2025

Job Description:

Job Description:This position requires a minimum office presence of 5 days per week and is located only in the specified location(s). No relocation is offered.Location: Dallas, TXJoin AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future - you'll create it.Director of Supply Chain Planning/LogisticsThe Director of Supply Chain Planning/Logistics is responsible for end-to-end Reverse Logistics operations for all consumer products at AT&T (mobile devices and internet equipment), including recovery/transportation, warehouse, and 3PL management, and supporting the fulfillment of devices for reverse programs like Insurance. This critical position leads an internal team and large-scale vendors, manages a $200M+ Operating Budget, and ensures operational rigor as we process tens of millions of units annually. The role requires managing operational details while also leading the team through significant transformations and new ways of working. It calls for a strategic thinker, strong communicator, and experienced operator.Overall Purpose:Directs large teams performing Supply Management/Logistics functions including planning and executing efficient transport, inventory planning, materials management, warehouse operations, 3PL Management, and both mobility and broadband refurbishment processes across multiple vendor facilities. Responsibilities include making decisions regarding direction, prioritization, team focus areas, motivation, hiring, firing, disciplinary actions, promotional activity, and pay decisions for subordinates.Key Roles and Responsibilities:

• Lead teams responsible for designing, developing, and implementing Supply Chain fulfillment and return strategies to improve customer experience, increase margin, decrease operating cost, and maximize unit utilization in the AT&T ecosystem.
• Innovate within AT&T to refurbish, add value, reuse, resell, or recycle every device returned.
• Utilize AI, machine learning, and big data tools to evolve supply chain teams and processes.
• Leverage industry expertise to maintain a best-in-class supply chain strategy and execution using automation, robotics, and technology.
• Develop and grow strategic relationships with suppliers to build business continuity and resiliency.
• Align decisions with company strategies and initiatives, including negotiations with internal and external teams.
• Manage and mitigate risks in finance, sustainability, business continuity, and compliance.
• Ensure key KPIs and operating metrics are met and improved.
• Oversee technology systems, applications, and architecture supporting the supply chain.
• Manage personnel and administrative functions such as accident prevention, motor vehicle and forklift operations, technical problem resolution, and compliance with company policy.
• Coach and develop high-potential employees and champion development and succession planning.
• Direct strategic direction for demand forecasting, purchasing, inventory management, warehousing, and transportation.
• Ensure inventory levels meet financial and service needs.
• Manage regional distribution points and field-level supply replenishment activities.
• Lead the establishment and administration of unit objectives, policies, procedures, and systems.
• Participate in developing goals and budgets.
• Direct in-house fleet management of vehicles, trailers, and heavy construction equipment.
• Ensure compliance with Federal (US DOT, OSHA, EPA, NLRB), State (Vehicle Emissions), and Municipal regulatory requirements.Education/Experience:Bachelor's degree (BS/BA) desired. 10+ years of related experience.Compensation:Our Director Supply Chain Planning/Logistics earns between $158,200 - $237,400 USD annually. Individual starting salary may depend on geography, experience, expertise, and education/training.Perks and Benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local requirements
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phoneA career with AT&T offers big rewards. As part of our team, you'll lead transformation surrounded by industry leaders. You'll make a difference through company-sponsored initiatives or by connecting and networking through employee groups. Regardless of your career stage, you'll be rewarded by impacting millions of lives.With AT&T, you'll be part of something greater, do incredible things, and have the chance to change the world.Equal Opportunity Employer:AT&T will consider for employment qualified applicants in a manner consistent with federal, state, and local laws.Ready to join AT&T?Apply today.#LI-ONSITEWeekly Hours:40Time Type:RegularLocation:Dallas, TexasSalary Range:$158,200.00 - $237,400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Keywords: AT&T, Dallas , Director Supply Chain Reverse Logistics, Executive , Dallas, Texas