Program Director, Housing and Stability Services (44050)

Company: Family Place Inc
Location: Dallas
Posted on: April 6, 2025

Job Description:

Job DetailsJob Location: Dallas, TXPosition Type: Full TimeSalary Range: UndisclosedJob Category: Nonprofit - Social ServicesDescriptionJob Title: Program Director, Housing and Stability ServicesPosition Status: Full TimeFLSA: Exempt (Salaried)Department: Emergency Shelter ServicesReports to: Senior Director, Residential ServicesLocation: Sally's House, Ann Moody Place, BluebirdManages: Family Case Managers, Housing Manager, Resident AdvocatesPosition Summary: Responsible for the overall programmatic operations of Sally's House-Supportive Living Program, and Bluebird Apartments and support staff (Case Managers and Resident Advocates). Monitors, evaluates, and provides supervision for all counseling, case management and support services provided to clients who enter any of the housing programs; supervises all aspects of service provision to housing clients including day to day assistance and advocacy.Key Responsibilities:

• Provides day to day supervision and management of the two housing programs and related support staff; monitors and evaluates the effectiveness of client case management and advocacy services.
• Assures overall compliance for programming and ensures compliance with state and funder standards and policy and procedures implementation. Submits timely and accurate quantitative and qualitative reports and evaluations.
• Plans, develops, coordinates, implements, and evaluates housing services based on client population.
• Manages and monitors budgets to ensure programmatic and grant compliance.
• Facilitates weekly individual supervision and team meetings with staff and monitors the effectiveness of services being provided; monitors program census.
• Collaborates with other Residential Program Directors and residential family case managers regarding client entry into each of the housing programs.
• Provides on-call coverage.
• Ensures staff maintains accurate, up-to-date documentation on all clients, including but not limited to, case plans, case notes, etc.
• Encourages staff development and education; provides ongoing training to all program staff on the issues of domestic violence and monitors on a regular basis to ensure staff maintains professional knowledge.
• Interviews and screens potential staff for open positions; administers employee evaluations; provides coaching and performance feedback to members of the residential services team; works with Senior Director of Residential Services and Senior Director of Human Resources addressing employee relations issues, disciplinary notices, performance improvement plans, etc.
• Assists in the development and monitoring of program budget; ensures compliance with agency's purchasing/procurement policies.
• Assists in the writing and development of grants, foundation requests and identified funding opportunities to support Supportive Living and Bluebird Apartments programming.
• Works with Finance to ensure adherence to governmental funding and requirements as related to Rapid Rehousing program.
• Maintains a climate that attracts, keeps, and motivates a diverse staff of top-quality people.
• Represents The Family Place in community meetings as needed.
• Attends and participates in all mandatory agency functions including but not limited to The Family Place annual staff meeting, new board orientation and volunteer training.Other Duties:
  • Performs other job-related duties as assigned.QualificationsRequirements:
    • Master's Degree in Social Work or similar degree.
    • 3-5 years of experience in direct services to victims of domestic violence or similar human services program.
    • Two years of supervisory experience, preferred but not required.Licenses and Certifications: Valid Texas Driver's License and clear driving record.Knowledge and Skills and Abilities:
      • Knowledge of domestic violence/sexual assault related issues from an empowerment philosophy, and the effects of trauma on survivor's thoughts and behaviors.
      • Knowledge and expert skill in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing program evaluation tools to improve the quality of services. Ability to make recommendations for modifying client case plans based on client feedback and satisfaction surveys.
      • Ability to write policies, procedures, and/or practice guidelines pertaining to program guidelines.
      • Excellent leadership, organizational, interpersonal, and communication skills (written and oral) are required.
      • Ability to build strong teams to meet performance goals.
      • Ability to work effectively with clients and staff from diverse racial, ethnic and socioeconomic backgrounds.
      • Ability to plan, make sound decisions, and lead others.
      • Experience in intervening in crisis situations using sound professional judgment, ethical practice and common sense.
      • Ability to work a flexible schedule including evenings, weekends and holidays.
      • Ability to gather data and prepare documents for program grant reporting.
      • Knowledge and intermediate skills working with MS Word, Outlook and an Intranet system.Mental and Physical Abilities: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).Working Conditions: Work may be performed but is not limited to an office environment.Work Location: Work must be performed at the shelter due to client confidentiality.Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
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Keywords: Family Place Inc, Dallas , Program Director, Housing and Stability Services (44050), Executive , Dallas, Texas