Assistant Store Manager/ATL In Training- N Westmoreland

Company: Goodwill of Dallas
Location: Dallas
Posted on: April 2, 2025

Job Description:

Job DescriptionAssistant Team LeaderOverview of Goodwill Industries of Dallas, Inc.Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development, and other social enterprise models. Here are our core beliefs:

• We believe each person has unique abilities and can make a meaningful contribution in life.
• We believe jobs are transformational to individual lives and communities.
• We believe in a hand up, not a handout.Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily.SummaryIn conjunction with the Team Leader, the ATL oversees all aspects of textile and hard goods production. Major duties include meeting production quotas, training, and developing team members, and performing assigned duties and management responsibilities.Essential Functions/Duties
• Ensures 100% world-class customer service.
• Responsible for hiring, training, developing, supervising, and evaluating all team members within the framework of Goodwill policies, procedures, and job descriptions.
• Supervise the donation attendants and processors in the receipt inventory, stock rotations, color rotations, scheduled markdowns, and transfer of stock in accordance with the organization's procedures within assigned areas.
• The store operates within budgeted expenses to revenue ratios and by donors per square foot.
• Ensures good stewardship of all donations through proper handling and processing of incoming donation flow in and out of Goodwill Dallas policies and procedures.
• Aids Team Leader in scheduling and performance reviews. Maintains labor and payroll in accordance with Goodwill Dallas policies and procedures.
• Assure that production quotas are met; responsible for the quality and quantity of textile and hard goods produced.
• Responsible for image, maintenance, loss prevention, safety, housekeeping, and security of the store in accordance with Goodwill Dallas policies and procedures.
• Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards and Consumer Product Safety Commission (CPSC).
• Inspect equipment (forklift, stacker, baler, etc.) used in the production area to ensure equipment is working properly.
• Responsible for cash handling and end of day (EOD) reports.
• Conduct monthly safety site inspections (audits).
• Maintain Stock on Hand (SOH) and Donation Verification.
• Complete Goodwill Learning Reporting and Incident/Accident Reports.
• Manage petty cash and expense reports.
• Complete monthly store leadership reports and allocate floor space by pieces per square foot.
• Schedule weekly shifts with two weeks scheduled for all Keyholders and sales floor staff.
• Ensure all reports are completed accurately and timely.
• Submit work requests for Facility Maintenance and Information Technology Support.Qualifications/Competencies
• Ability to adhere to the organization's Core Principles.
• Ability to operate cash register, calculator, and basic computer skills.
• Ability to work independently with minimal instruction and/or direction from Team Leader.
• Knowledge of product recalls and unacceptable donated goods.
• Skilled in maintaining inventory, sales, and store records.
• Ability to effectively supervise, train, develop, and mentor team members.
• Knowledge of textile and hard goods articles as related to quality and classification.Education and/or ExperienceHigh School education or equivalent is required. A college education or equivalent of five (5) years in retail management is preferred. Prefer previous retail and/or stock handling experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.Special Requirements
• Must be available to work evenings and weekends.
• Must have reliable transportation.Physical and Environmental Requirements
• Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Vision abilities required by this job include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Able to bend, reach, and stand for extensive periods of time.
• Able to perform tasks that require repetitive motion, i.e. tagging or hanging clothes. Manual dexterity is required.
• Perform work outside and inside; exposure to weather conditions; i.e. dust, dirt, rain, noise.
• The noise level in the work environment is usually loud.Language AbilityLevel 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups.Reasoning AbilityLevel 4: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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