Client Services Representative

Company: Travel by Tilly
Location: Dallas
Posted on: April 3, 2025

Job Description:

Client Services Representative -We are seeking a dedicated and enthusiastic Client Services Representative -with a passion for travel to join our team! In this role, you will coordinate personalized services and address clients' needs throughout the entire process, ensuring seamless and enjoyable travel experiences.Responsibilities--- Serve as clients' primary point of contact, ensuring all travel-related inquiries, concerns, and needs are addressed promptly.--- Collaborate with travel advisors to create and enhance personalized itineraries, ensuring all details meet client expectations.--- Coordinate with travel vendors, airlines, hotels, and activity providers to ensure smooth arrangements for clients.--- Proactively monitor client travel plans, resolving issues such as delays, cancellations, or itinerary adjustments.--- Communicate updates, confirmations, and travel documentation to clients in a timely manner.--- Gather and analyze customer feedback to identify opportunities for improving the travel experience.--- Maintain detailed records of client interactions, preferences, and special requests.--- Assist in planning group travel, corporate events, and destination trips to meet client goals.Qualifications--- Strong organizational skills with the ability to multitask and manage time effectively.--- Exceptional communication and interpersonal abilities.--- A passion for travel and creating positive experiences for clients.--- Familiarity with travel booking systems or willingness to learn.--- Prior experience in travel coordination, customer service, or hospitality is preferred.What We Offer--- Flexible, remote work opportunities.--- Access to exclusive travel discounts and perks.--- Training and professional development in the travel industry.--- Competitive compensation with performance-based incentives.If you love travel and have a knack for creating exceptional customer experiences, we'd love for you to join our team as a Client Services Representative! Apply today and start making travel dreams come true.Powered by JazzHR

Keywords: Travel by Tilly, Dallas , Client Services Representative, Sales , Dallas, Texas