Quality Assurance Lead

Company: Assurant, Inc.
Location: Dallas
Posted on: April 1, 2025

Job Description:

As a Quality Assurance Lead, you will inspect, test, and audit product processes following set procedures and exercising reasonable judgment. Attention to detail is essential and requires your effective performance of a variety of quality assurance and inspection operations.This role is located at our DCC, in Irving, TX.What will be my duties and responsibilities in this job?

• Perform Quality Assurance Lead operations (within procedural verbatim compliance) related to the test and inspection of electronic devices.
• Perform quality inspection operations following instructions and pre-established guidelines.
• Create work instruction for the Quality department, in collaboration with the documentation team and Quality Supervisor.
• Provide training to new and/or existing employees on 6S and work instruction.
• Participate in weekly department status update meetings with department supervisor.
• Provide SIPOC training.
• Track weekly tasks and metrics.
• Provide ANSI/AQL results to external customers.
• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Lead and mentor QA team members, as well as manage outside contract testers.
• Develop and execute test plans and procedures (manual and automated).
• Enter relevant data and audit/inspection results in our computer database.
• Provide process improvement feedback.
• Work on multiple programs and in multiple QA functional areas.
• Serve as a resource for questions to other co-workers when supervisor is unavailable.
• Document relevant facts and information to support work performed.
• Participate in continuous improvement and team building activities.
• Maintain productive working relationships with all team members.
• Perform other duties as assigned.What are the requirements needed for this position?
  • High school diploma or equivalent.
  • 3+ years of demonstrated quality experience.
  • Ability to lead and mentor QA team members.What other skills/experience would be helpful to have?
    • 1+ year of previous experience working in a manufacturing environment.
    • 1+ year of Quality Assurance/Inspection experience.
    • Any verbatim written procedure compliance experience.
    • Familiarity with basic electronic test equipment.
    • Strong attention to detail.
    • Ability to handle multiple priorities simultaneously.
    • Ability to work independently and in a team environment.
    • Ability to interact effectively and positively with all levels of company personnel.What are the working conditions and physical requirements of this job?
      • Position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and bar scanner.
      • Bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery.
      • Employee is occasionally required to stand and walk, lift, carry and/or move up to 20 pounds.
      • Specific vision abilities required by this job include close vision and the ability to adjust focus.
      • Required to use hands to finger, handle, or feel objects, tools or controls.
      • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • The noise level in the work environment is low, and it is an Electro Static Discharge (ESD) safe area; wrist straps and smocks must be worn at all times.
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Keywords: Assurant, Inc., Dallas , Quality Assurance Lead, Other , Dallas, Texas