Product Operations Manager

Company: CBRE
Location: Dallas
Posted on: March 9, 2025

Job Description:

Product Operations Manager

Job ID

206961

Posted

05-Mar-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Development

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

The Manager of Product Operations is pivotal in ensuring the seamless execution of our Global Services product engine processes and tools. This role combines strategic leadership with hands-on development of product management capabilities, aiming to create a cohesive and efficient product development environment that supports the successful delivery of high-quality products.

What You'll Do:

• Manage and Optimize Workflows: Oversee product development workflows, ensuring alignment between product management, engineering, and other departments.
• Coordinate Cross-Functional Teams: Facilitate communication and collaboration across teams to enhance operational efficiency.
• Data Analysis: Track product performance, identify areas for improvement, and support data-driven decision-making.
• Documentation and Best Practices: Maintain and improve product documentation, and implement best practices.
• Build and Scale Product Management Function: Establish skills, systems, frameworks, and processes that enable product managers to excel.
• Change Management: Lead change management efforts, engaging cross-functional teams through co-creation, training, and structured communication.
• Product Tool Management: Evaluate and enhance the product management tooling ecosystem.
• Customer Feedback Loops: Develop structured feedback loops to capture and integrate customer insights into product decision-making.
• Define Product Operations Strategy: Collaborate with the VP of Product to create a strategy and roadmap for developing a product operations function.
• Product Processes & Operations: Define and train on product principles, processes, tools, templates, and playbook. Establish governance to implement these processes.
• Enable Data-Informed Practices: Partner with product and data teams to implement reporting dashboards for real-time insights.
• Enable Voice of Customer Feedback Loops: Advocate for customer-testing across all product initiatives.
• Adeptly Manage Change: Drive adoption of product management best practices and support product teams in driving adoption of their offerings.
  
  What You'll Need:
  
  
  • Undergraduate degree or equivalent combination of education and experience in a related field.
  • Proven experience in product management within large enterprises where software is not the core business.
  • Experience launching multiple new product offerings from inception through revenue generation.
  • Proven experience in driving product management process improvements and implementing change in complex, cross-functional environments.
  • Experience with various product development methodologies (agile, lean, etc.).
    
    Preferred Qualifications:
    
    
    • Experience building Centers of Excellence or similar organizational capabilities.
    • Track record of developing and delivering training programs.
    • Experience with change management and organizational transformation.
    • Experience designing and implementing product management frameworks and methodologies.
    • Background in product operations or similar scaling roles.
    • Strong background in product operations and process design.
      
      Why CBRE?
      
      When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.
      
      Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.
      
      Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!
      
      Disclaimer
      
      Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
      
      CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Product Operations Manager position is $165,000 annually and the maximum salary for the Product Operations Manager position is $180,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
      
      Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
      
      Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
      
      NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Keywords: CBRE, Dallas , Product Operations Manager, Executive , Dallas, Texas