Lead Security Installer - Dallas, TX
Company: Convergint Technologies
Location: Dallas
Posted on: March 3, 2025
Job Description:
Convergint is looking for a full-time, enthusiastic, results
driven and forward-thinking Security Technician to join our amazing
culture. In this role, you will be responsible for installing,
programming, system start-up/check-out, certification, and related
customer training on assigned Fire, Security, and/or Building
Automation projects including small to large projects that vary in
complexity. Also delivers assigned projects effectively and within
budgeted cost and time schedules. Acts as key interface for
technical support with the customer and maximizes customer
satisfaction. May mentor less-experienced staff. As a Security
Technician, you are a part of a dynamic team that allows you to
grow as Convergint grows.Who You AreYou have a passion for
providing world-class service to customers, colleagues and
communities. You are a person of integrity with a commitment to
growth, accountability and delivering results. You want to join an
organization with a positive culture that embraces inclusion and
allows everyone to be the best version of themselves at work and
home. You want to grow with us and deliver results as an
exceptional Security Technician.What you'll do with "Our Training
and Your Experience"
- Installs, programs, tests, repairs, and services a substantial
variety of systems and equipment which may include security, fire
alarm & life safety, and/or building automation. Colleague is key
interface for the provision of technical support and training for
the customer and as such is accountable for maximizing customer
satisfaction. Assignments are broad in nature and may require a
high level of ingenuity and proficiency.
- Reads complex blueprints, schematics, manuals, and other
specifications to determine installation requirements; Interprets
manuals, schematics, and wiring diagrams, and repairs equipment,
utilizing knowledge of electronics and using advanced test
instruments and hand tools.
- Operates systems to demonstrate equipment, commission new
systems, analyze performance and identify malfunctions. Writes
non-routine programs of substantial variety and complexity for
systems.
- Acts as "our customer's best service provider" at all times
thereby ensuring Convergint is the customer's first choice for
service. Takes ownership of onsite project including safety,
quality and performance.
- May provide custom systems integrations, detailed systems
upgrade planning and execution, systems audits and consultation,
and/or database management and manipulation. May install,
configure, and support a variety of network systems and equipment
for assigned projects.
- Consults with engineering personnel to resolve unusual problems
in system operation, maintenance, and warranty work.
- Performs all work in accordance with Federal, State and local
regulations as well as company health and safety policies and
procedures. Uses solid troubleshooting skills to isolate and fix
problems in malfunctioning equipment or software.
- Executes all the technical aspects of multiple projects with
varying timelines and budgets including, preparation of project
deliverables such as submittals/shop drawings/training
documentation, programming, graphics development, start-up,
certification testing, customer training, close-out documentation,
and on-going technical support etc.
- Identifies potential project risks, communicates to appropriate
parties and assist in the development and implementation of
strategies to minimize impact and to control deviations from
estimated costs and project deadlines.
- Works closely with the Project Manager and/or Operations
Manager and assists in the overall coordination of specific
projects including supervision and oversight of subcontractors and
installation work; makes recommendations regarding quality of work
and potential changes in scope, and identifies ways to continuously
improve customer satisfaction.
- Using technical knowledge, skills and experience, mentors and
trains less experienced staff. May supervise workers in testing,
tuning, and adjusting equipment to obtain optimum operating
performance. Provides performance feedback to management regarding
Project Specialist I and II.
- Performs other duties and responsibilities as requested or
required.What You'll Need
- Exceptional customer focus and ability to regularly work under
pressure; consistent ability to maintain awareness of, and seek to
meet the needs and wants of the customer without being
prompted.
- Strong technical skills and experience related to building
automation systems, fire alarm systems, and/or electronic security
systems; may adapt procedures, processes, tools to meet the more
complex requirements of the job.
- Advanced mechanical and electrical aptitude and ability to read
blueprints and drawings; advanced math skills (for some positions,
this may include calculating area, velocity, resistance, voltage,
etc.).
- Highly proficient computer skills including familiarity with MS
Office applications (Outlook, Word, Excel).Company Benefits and
PerksConvergint fosters a supportive, accessible, and inclusive
environment in which individuals of different backgrounds and
identities are able to realize their maximum potential within the
company. We offer a variety of programs and exceptional benefits to
all of our colleagues:
- Company Holidays and Paid Time Off
- Fun & Laughter Day Off
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Company Vehicle
- Competitive salary and compensation plan
- Corporate Social Responsibility Day
- And much more---Requirements:Education: College degree, trade
school or equivalent experienceMinimum Experience: 5-7 years
relevantPreferred Experience: (but not required):
- Experience in 1 or more of the following industries:
electronic, fire alarm & life safety, and/or building
automationConvergint is committed to a culture of Inclusion and
Diversity and is an Equal Opportunity Employer.
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Keywords: Convergint Technologies, Dallas , Lead Security Installer - Dallas, TX, Professions , Dallas, Texas
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