IT Support Specialist - Level 1

Company: INSPYR Solutions
Location: Dallas
Posted on: March 8, 2025

Job Description:

Title: IT Support Specialist - Level 1

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Location: Dallas, TX (Onsite daily in 75201)
Duration: Contract
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US


We are seeking a Level 1 IT Support Engineer with 2-4 years of experience to join our team. This is a fully onsite role (5 days a week). The role involves hardware and software support, with a focus on structured problem-solving, attention to detail, and a strong work ethic.

Key Responsibilities:

Hardware Support: Troubleshoot and maintain desktops, laptops, peripherals, and network hardware
Software Support: Manage Active Directory, Azure, Cloud Directory, AWS, and Office 365 Admin/Exchange
System Imaging & Deployment: Configure and deploy devices using PDQ Deploy/Inventory and Intune
Networking & Security: Work with Cisco Meraki, PC encryption, and remote desktop tools
Video Conferencing Support: Act as a Subject Matter Expert (SME) in video conferencing (major plus)
End-User Support: Provide white-glove IT support to employees and executives

Key Competencies: Structured, solution-oriented approach to troubleshooting and problem-solving
High attention to detail in IT support, documentation, and issue resolution
Strong work ethic - willingness to go the extra mile and take ownership
Ability to work independently and collaboratively in a fast-paced environment

About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Keywords: INSPYR Solutions, Dallas , IT Support Specialist - Level 1, Other , Dallas, Texas