Store Manager

Company: Pax & Beneficia LLC
Location: Dallas
Posted on: April 1, 2025

Job Description:

OverviewAs aStore Manager, you are the driving force behind daily operations, team performance, and the overall guest experience. More than just overseeing the caf--, you are aleader, coach, and empathetic, ensuring that every guest interaction reflects Pax & Beneficia's mission of "Peace & Blessings." From opening to closing, you are responsible forleading your team, maintaining high operational standards, and fostering a culture of hospitality and excellence.Your role is tobalance efficiency with experience-ensuring smooth operations while curating a warm, welcoming atmosphere for both guests and team members. This includes managing inventory, optimizing labor, upholding quality standards, and maintaining a clean, organized caf-- environment. You set the tone for success, ensuring your team is engaged, informed, and consistently delivering exceptional service.Hourly Pay

• 16.50/hr - 17/hr + Tips ($6/hr Average)Key ResponsibilitiesLeadership & Team Development
  • Lead, mentor, and develop your team-setting clear expectations and providing coaching to foster growth.
  • Create and maintain apositive, people-first culturethat aligns with Pax & Beneficia's values.
  • Conduct regular check-ins and performance reviews to ensure accountability and development.
  • Handle shift scheduling, labor management, and team communication efficiently.Operational Excellence
    • Ensuresmooth daily operations, from opening to closing, by effectively managing workflow and delegating tasks.
    • Maintaincleanliness and organizationthroughout the caf--, ensuring all cleaning protocols are executed.
    • Upholdquality standardsfor coffee, food, and overall service.
    • Troubleshoot issues related to equipment, product consistency, or operational efficiency.Guest Experience & Hospitality
      • Lead by example, providinggenuine hospitalityand ensuring team members do the same.
      • Handle guest interactions, feedback, and concerns with professionalism and care.
      • Ensure all team members are trained in hospitality best practices, creating an experience that is bothefficient and memorable.Financial & Inventory Management
        • MonitorCOGS, labor percentage, and overall sales, making data-driven decisions to optimize performance.
        • Manage inventory levels, placing ordersproactivelyto avoid shortages or excess stock.
        • Execute cash handling, daily deposits, and sales reporting with accuracy.Product & Quality Control
          • Ensure all beverages and food items meet Pax & Beneficia's quality standards.
          • Train and coach team members on coffee brewing techniques, drink consistency, and kitchen prep procedures.
          • Oversee and execute new product rollouts, ensuring team training and operational readiness.Requirements
            • Previous leadership experience in food & beverage or hospitality required.
            • Passion forcoffee, hospitality, and team development.
            • Strongleadership, communication, and problem-solving skills.
            • Ability tomulti-task and make quick, effective decisionsin a fast-paced environment.
            • Experience managinglabor, inventory, and operational costs.
            • Ability tostand for long periods and lift up to 50 pounds.
            • Ahospitality-first mindset-putting people and experience above all else.
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Keywords: Pax & Beneficia LLC, Dallas , Store Manager, Hospitality & Tourism , Dallas, Texas