CUSTOMER SERVICE AND SALES ASSOCIATE

Company: Hashimi Organization
Location: Fort Worth
Posted on: September 29, 2024

Job Description:

Job Summary: -We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building. This is a remote job that involves working from home. Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and virtual meetings.
• Provide accurate information about our products and services.
• Resolve customer issues and complaints with empathy and efficiency.
• Identify customer needs and recommend appropriate products or services.
• Follow up with potential and existing customers to nurture leads and close sales.
• Maintain detailed and accurate customer records in our CRM system.
• Achieve and exceed sales targets and performance metrics.
• Collaborate with team members and other departments to ensure customer satisfaction.
• Stay up-to-date with product knowledge, industry trends, and best practices. Qualifications:
  • Proven experience in customer service and/or inside sales.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and manage time effectively.
  • Proficient in using CRM software and other sales tools.
  • Comfortable with technology and able to adapt to new systems quickly.
  • High school diploma or equivalent; college degree preferred. Benefits:
    • Competitive wages and bonus structure.
    • Stock Options, Life Insurance, Discount Savings Card
    • Comprehensive Medical/Dental reimbursement program.
    • Flexible working hours and remote work environment.
    • Compensation is based on performance.
    • Professional development opportunities.
      Note: Hiring only California, Texas, and Oregon residents.

Keywords: Hashimi Organization, Dallas , CUSTOMER SERVICE AND SALES ASSOCIATE, Hospitality & Tourism , Fort Worth, Texas