District Manager
Company: Westport Properties Inc.
Location: Dallas
Posted on: September 18, 2024
Job Description:
Direct Reports: Senior Property Managers, Property Managers,
Resident Property Managers, Assistant ManagersDepartment:
OperationsLocations: 9 locations in Dallas, TX & 2 locations in
Waco, TX (subject to change based on district needs)FSLA Status:
ExemptWork Schedule: 9:00AM-6:00PM - subject to change based on
project assignments/deadlinesSalary Range: $65,000 - $70,000 (base
salary, commensurate with experience)Travel: 15-25% of timeJob
SummaryThe District Manager at US Storage Centers is a multi-unit
leader that loves developing people and getting results. Being a
District Manager at US Storage Centers is an incredible opportunity
for not only yourself but to be able to contribute and develop a
team to reach their goals and provide outstanding service to our
customers. To be successful, you'll need to be a motivator and
mentor, someone who can guide the store managers and develop their
talent in order to provide an award-winning experience. You should
have experience leading multiple stores, multiple team members as
well as also being responsible for ensuring district wide customer
satisfaction and measuring the financial performance of all the
locations in your district. Our District Managers will manage a
varying number of stores anywhere from 8 - 16 and will vary based
on geography and complexity of those stores. But most of all,
you'll be inspiring a team of great people committed to creating a
welcoming environment.This position contributes to facility
profitability by developing and managing business relationships and
being committed to customer satisfaction. This is a supervisory
role who pays close attention to detail and has general sales,
marketing and computer skills.
- Perform a variety of functions which lead to the efficient
operation of several storage facilities.
- Management of rental rates, discounts, Tenant Protection Plan
and other income sources.
- Monitor controllable expenses to provide the highest R.O.I. for
each store.
- Perform monthly site audits and inspections to meet Company
goals and industry standards.
- Interview and hire site managers.
- Continued training of Property Managers, District Trainers and
Sr. Managers.
- Enforce company policy and procedures.
- Schedule employee work hours.
- Solicit customer feedback to understand customer needs and
follow up on all customer service issues.
- Perform semi-annual audits and facility checklists, submit
findings to division office and ensure follow up on any necessary
action.
- Utilize management information tools and analyze financial
reports and address trends and issues in district performance.
- Develop the store management team to deliver legendary customer
experiences in all stores.
- Manage through unusual events to keep district operating to
standard.
- Lead with integrity, honesty and knowledge that promote the
culture and values of US Storage Centers.
- Plan, identify, communicate and delegate key responsibilities
and practices to the store managers, District Trainers and Sr.
Managers to ensure smooth flow of operations.
- Review store environments and key business indicators to
identify problems, concerns, and opportunities for improvement in
order to provide coaching to the store employees to take action and
achieve operational goals.
- Keep abreast of current and future competition through
competitor property visits.
- Coach store managers on the ongoing repairs, maintenance, and
Vendor Contracts.
- Effectively coordinate special projects such as Facility
conversions/openings.
- Effectively communicate with Leadership, mid-level management
and facility employees.
- Regular worksite attendance in accordance with Company's
Attendance Policy is required for this position.
- Other Duties As Assigned
- Periodic special projects and duties may be assigned based on
Company need and requirements.
- Must be able to perform a variety of duties, often changing
from one task to another, with frequent interruptions or
distractions and within tight deadlines.Core Competencies
- General office and telephone skills are required.
- Basic Computer Skills are required.
- Excellent written and verbal communication skills.
- Good organizational skills.
- Proactive, self-starter, goal oriented, and ability to work
independently.
- Maintain a positive attitude and composure in a multi-location
Supervisory role.
- Ability and willingness to work remotely as necessary.
- Must maintain and hold a valid State Driver's License (if
driving for Company business for the role).
- Uphold Company's Vision, Mission Statement and Core
Values.Education and/or Experience
- Bachelor's degree preferred but not required. Equivalent of 3-5
years work-related experience and/or training in retail sales,
retail, customer service, sales management and/or multi-unit
management.
- Exceptional leadership skills and experience supervising
others.
- Valid driver's license and reliable form of transportation are
required in order to perform essential functions of this job.
- Weekend availability may be occasionally required.
- Be flexible and have the ability to travel up to 50% of
time.
- Possess the eagerness and work ethics to succeed in a customer
service environment.Physical Demands
- Stationary Position: frequently remains stationary up to 50% of
the time and sitting up to 6 hours in a day.
- Move/Traverse: frequently bend, stand, stoop and/or walk.
- Carry Weight: infrequently carry weight and/or lift objects
(light to heavy) weighing up to 50 pounds.
- Hearing and Speech: frequently communicates with the ability to
hear and talk on a regular basis with clients who have inquiries
about their storage accounts, billing invoice or other related
account matters; must be able to exchange accurate information in
these situations.
- Sight: frequent use of sight to detect images on computer,
office documents, facility objects near and far.
- Climb: occasionally ascends/descends a flight of stairs to
service the lights and/or reach overhead.Benefits for Full-Time
Employees
- Paid Time Off.
- Paid Holidays.
- Life Insurance Benefits.
- Recognition of Hard Work and Exemplary Performance.
- Clean, Air Conditioned, Friendly Working Environment.
- Discretionary Bonus Based on Several Factors.About Westport
Properties/US Storage CentersFounded in 1985, Westport Properties
("WPI") is an owner-operator of self storage, multifamily and
industrial properties across the United States. The Company is a
fully integrated operator that develops, acquires and manages its
portfolio as well as providing third-party management services. As
of October 2023, WPI has approximately 15.0 million square feet of
self storage space under management and its total assets under
management is approaching $3.2 billion with its US Storage Centers
brand as well as over 650 multifamily units while employing over
600 people nationwide. WPI is a founding partner of the 501(c)3
Kure-It, a non-profit organization that raises money for
underfunded cancer research, and Charity Storage, a 501(c)3 that
uses vacant storage units to raise money for local charities. To
date, Kure-It has raised over $15M and Charity Storage has raised
over $1.2M.At-Will Employment & Equal Opportunity EmployerWestport
Properties, Inc. is a parent company of US Storage Centers (USSC)
which provides at-will, equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, marital status,
disability or genetics. Furthermore, Westport Properties, Inc.
expressly prohibits any form of workplace harassment and
discrimination based on age, disability, color, genetics, marital
status, national origin, race, religion, sex, sexual orientation,
or veteran status in compliance with federal, state and applicable
local laws governing employment and labor law in every location in
which the company conducts business. This policy applies to all
terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves
of absence, compensation and training.DisclaimerAll Employees must
pass a post-offer, pre-hire background screening which includes a
multi-state criminal check and DMV Records in accordance with
federal protected FCRA/FACTA Requirements for Investigative
Consumer Reports, CA ICRA and other state mandated requirements for
employment purposes. Furthermore, this job description is subject
to change at any time. Nothing in this job description is meant to
guarantee employment status and/or position. This job description
neither restricts nor prevents management's right to assign and/or
reassign duties and responsibilities to this job at any time of the
essential functions. It does not proscribe or restrict the tasks
that may be subsequently assigned.Essential Job Function for
Reasonable Work AccommodationAccording to the American's with
Disabilities Act (ADA), Equal Employment Opportunity Commission
(EEOC) and the California Fair Employment and Housing Act (FEHA),
employees must be able to perform the essential job functions with
or without a reasonable accommodation. The Company will provide
reasonable work accommodations to allow the employee to perform
their essential job functions and duties as detailed above. If you
feel you need reasonable work accommodations, please contact the
Human Resources department at (949) 748-5900.
#J-18808-Ljbffr
Keywords: Westport Properties Inc., Dallas , District Manager, Hospitality & Tourism , Dallas, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...