Transaction Management Ops Analyst

Company: National Black MBA Association
Location: Dallas
Posted on: April 5, 2025

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures.
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service.
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions.
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units.Skills:
  • Attention to Detail
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Problem Solving
  • Account Management
  • Analytical Thinking
  • Coaching
  • Written Communications
  • Mentoring
  • Research
  • Result OrientationBusiness Description:The Investment and Monetary Controls Teams play a significant role within Global Wealth & Investment Management and Private Bank. Our dynamic department is responsible for the custody and settlement of assets, as well as the invoicing and collection of revenue and sub-accounting services such as recordkeeping. Our teams are relied heavily upon for participation in projects and initiatives that help promote responsible growth for the business and our Clients. We focus on minimizing risk and promoting a positive Client experience. Teams interface daily with Financial Advisors, Investment Managers, and Internal and External Business partners to provide all manners of operational support for Merrill Lynch and Private Bank accounts. Opportunities exist for team members to develop leadership, project management, and technological skills. We offer excellent career development opportunities to foster skills and talent.Required Skills:
    • Ability to prioritize and handle multiple job related duties efficiently while exercising sound judgment to ensure all quality measurements, deadlines, and business objectives are met.
    • General knowledge of accounting and financial reporting.
    • Capability to think analytically and apply skill set to manage reconciliations.
    • Ability to handle multiple deliverables for either daily processing and/or expanded strategic initiatives.
    • Must have excellent written and verbal communication skills.
    • Ability to understand and explain workflow including systematic interfaces and the input/output flows of data processes.
    • Demonstrates attention to detail.
    • An understanding of technology and the ability to incorporate that understanding into process improvements.
    • Ability to work independently while effectively managing and finding resolution to complex situations.
    • Intellectually curious with a mindset focused on deep understanding of business processes supported.
    • 2-3 years of experience relating to reconciliation, billing, project management, trading and/or managed products service support.
    • Knowledge of Various Product Types (Mutual Funds, Alternative Investments, Managed Products, etc.) within an operational setting.Shift:1st shift (United States of America)Hours Per Week:40
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Keywords: National Black MBA Association, Dallas , Transaction Management Ops Analyst, Executive , Dallas, Texas