Director Crew Scheduling Operations
Company: Southwest Airlines
Location: Dallas
Posted on: March 6, 2025
Job Description:
Department:Crew SchedulingOur Company PromiseWe are committed to
provide our Employees a stable work environment with equal
opportunity for learning and personal growth. Creativity and
innovation are encouraged for improving the effectiveness of
Southwest Airlines. Above all, Employees will be provided the same
concern, respect, and caring attitude within the organization that
they are expected to share externally with every Southwest
Customer.Job Description:Job Summary
- Directs all efforts related to the efficient utilization of
flight Crewmembers by Crew Scheduling and Payroll. Directs the
development and administration of automated systems and programs
used by Scheduling, Payroll and Flight Crewmembers. Works directly
with SWAPA representatives to address issues. Serves as a
Scheduling and Payroll expert in all contract negotiations.
Responsible for all policies and procedures as it pertains to
Flight Ops Crew Scheduling and Payroll.Additional Details
- The culture of Southwest Airlines means we value the
camaraderie, collaboration, and innovation that occurs when we come
together and interact face-to-face at our vibrant Corporate Campus.
Due to the nature of this role, you would be required to work from
our Dallas, TX Headquarters facility during business hours.
- U.S. citizenship or current authorization to work in the U.S.
required and no current or future work authorization sponsorship
available.Southwest Airlines is an Equal Opportunity Employer.We
continue to look for opportunities to reflect the communities we
serve, and welcome applicants with diverse thoughts, backgrounds,
and experiences.Responsibilities
- Cultivate, support and promote an organizational culture that
enables high performance, high morale, integrity and Teamwork
- Participate in organizational processes/initiatives,
performance management, interviewing, budgeting, training,
etc.
- Lead, support, and influence the achievement of the mission,
objectives and key results of the department and organization
- Represent Crew Scheduling priorities in key, strategic
discussions with stakeholders, including Ops Strategy and
Performance, FP&A, Technology, and other Operational
groups
- Maintain financial control and accountability on capital and
operating expenses for all assigned areas of responsibility while
maintaining consistent quality to meet business objectives
- Manage, develop and coach direct reports and other Leaders to
ensure Crew Scheduling objectives and goals are achieved
- Provide thought Leadership on Crew Scheduling initiatives that
drive operational excellence and elevate the Crew and Crew
Scheduler experience
- Foster creative ideas and new approaches, and an environment of
continuous improvement while promoting Change Management through
communication and Change planning
- Identify solutions for complex problems and drive alignment
across multiple departments
- Drive and manage Crew Scheduling performance and results
- May perform other job duties as directed by Employee's
LeaderKnowledge, Skills and Abilities
- Advanced knowledge of business acumen including understanding
operational strategy and Crew Scheduling's effect on a
multi-network operation
- Ability to utilize functional and technical skills to drive
performance and produce metric improvement results
- Ability to effectively lead others to accomplish
goals/objectives, and coach, mentor and develop Team members
- Ability to prioritize problems and solutions at a
department/enterprise level and provide effective follow-up and
communication when problems occur
- Ability to identify complex problems and develop, evaluate and
implement strategic solutions
- Ability to demonstrate critical thinking skills in a high pace,
high stress environment
- Ability to effectively communicate and present large, complex
issues, in a concise manner with all levels of leadership
- Ability to plan, organize, and consistently meet deadlines with
consideration to cost effective solutions and work within
budget
- Skilled in highly effective collaboration, partnerships,
negotiations and communications to facilitate interactions in a
cross-functional Team environmentEducation
- Required: High School Diploma or GEDExperience
- Demonstrated experience in directly or indirectly leading
team(s)
- Leading large-scale projects and managing business
decisions
- Business case development with financial justification
- Crew Scheduling Operations and airline operations
- Working within Collective Bargaining Agreements
- Labor Relations
- Workforce managementLicensing/Certification
- N/APhysical Abilities
- Ability to perform work duties from limited space work
station/desk/office area for extended periods of time
- Ability to communicate and interact with others in the English
language to meet the demands of the job
- Ability to use a computer and other office productivity tools
with sufficient speed and accuracy to meet the demands of the
jobOther Qualifications
- Must maintain a well-groomed appearance per Company appearance
standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the
United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as
described in established guidelines Must meet confidentiality
expectations as to confidential, proprietary and sensitive Company
information
- Ability to work extended hours, weekends or holidays as
needed
- Some air travel with overnight stays requiredPay & Benefits:
- Competitive market salary from $180,350 per year to $200,400
per year* depending on qualifications and experience. For eligible
Leadership and individual contributor roles, additional bonus
opportunities are available and awarded at the discretion of the
company.Benefits you'll love:
- Fly for free, as a privilege, on any open seat on all Southwest
flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with
Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the
Southwest Retirement Savings Plan- when Southwest profits, you
profit***
- Competitive health insurance for you and your eligible
dependents (including pets)
- Southwest offers health plan coverage options that start from
the very first day of employment. You will have 30 days to select
and enroll in your health plan with coverage retroactively
available to your first day of employment.
- Explore more Benefits you'll love: *Pay amount does not
guarantee employment for any particular period of time.**401(k)
match contributions are subject to Retirement Savings Plan vesting
schedule and applicable IRS limits.***ProfitSharing contributions
are subject to Retirement Savings Plan vesting schedule and are
made at the discretion of the Company.Southwest Airlines is an
Equal Opportunity Employer.Please print/save this job description
because it won't be available after you apply.
Keywords: Southwest Airlines, Dallas , Director Crew Scheduling Operations, Executive , Dallas, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...